Hmm, that’s not what you want! Below are some top tips on how to get it sorted:
Check the email address you signed up with. All our emails get sent to the email address that is linked to your account.
Secondly, check your spam/junk folders as unfortunately, the odd email lands there!
If that hasn't solved your problem, drop us a line at firstname.lastname@example.org and we'll look into it for you.